Question 1

Order

Accepted Answer

Orders for BLOOM in the UAE are placed through this website or in person at our Dubai showroom. In addition to custom-made furniture produced at our factory in Indonesia, a wide selection of pieces is readily available from stock in Dubai in predefined finishes — contact our team for current availability. We keep you informed about the progress of your order by email throughout.

Question 2

Delivery time

Accepted Answer

Made-to-order furniture takes approximately 10–12 weeks for production and delivery. In-stock pieces are delivered within 48 hours anywhere in the UAE. Our team contacts you before delivery to arrange the exact delivery date.

Question 3

Shipping costs

Accepted Answer

Delivery anywhere in the UAE is complimentary — full service included, with BLOOM employees handling delivery, placement, and packaging removal. Deliveries to other GCC countries, including Saudi Arabia, are arranged at actual shipping cost.

Question 4

Delivery on site

Accepted Answer

Deliveries within the UAE are carried out by our own BLOOM team as a full service: in-home placement, assembly, and removal of all packaging are included. Our team contacts you in advance to arrange the exact delivery date and any access details.

Question 5

Returns

Accepted Answer

BLOOM furniture is largely made to order — once production has begun, the order is binding. Anything that arrives damaged or doesn't match the order is fully covered: within the UAE we arrange collection of faulty items at no cost; outside the UAE, clients arrange return shipment, with assistance available on request at transportation cost. Contact our Dubai team to start the process.

NAXOS

The NAXOS range

Arm Chair

Frequently Asked Questions

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