Question 1

Order

Accepted Answer

Orders for BLOOM in the UAE are placed through this website or in person at our Dubai showroom. In addition to custom-made furniture produced at our factory in Indonesia, a wide selection of pieces is readily available from stock in Dubai in predefined finishes — contact our team for current availability. We keep you informed about the progress of your order by email throughout.

Question 2

Delivery time

Accepted Answer

Made-to-order furniture takes approximately 10–12 weeks for production and delivery. In-stock pieces are delivered within 48 hours anywhere in the UAE. Our team contacts you before delivery to arrange the exact delivery date.

Question 3

Shipping costs

Accepted Answer

Delivery anywhere in the UAE is complimentary — full service included, with BLOOM employees handling delivery, placement, and packaging removal. Deliveries to other GCC countries, including Saudi Arabia, are arranged at actual shipping cost.

Question 4

Delivery on site

Accepted Answer

Deliveries within the UAE are carried out by our own BLOOM team as a full service: in-home placement, assembly, and removal of all packaging are included. Our team contacts you in advance to arrange the exact delivery date and any access details.

Question 5

Returns

Accepted Answer

BLOOM furniture is largely made to order — once production has begun, the order is binding. Anything that arrives damaged or doesn't match the order is fully covered: within the UAE we arrange collection of faulty items at no cost; outside the UAE, clients arrange return shipment, with assistance available on request at transportation cost. Contact our Dubai team to start the process.

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